Texneo
Last updated: 06/18/2024
PRIVACY NOTICE
Date: 06/18/2024 13:02:37
1. PURPOSE
This Privacy Notice describes how and what data Texneo processes to enable your interaction with and use of the services available on our website https://www.texneo.com.
2. DEFINITIONS
• Data Controller: Têxtil Farbe S.A. - Texneo, a private legal entity, registered with CNPJ under number 81.303.463.0001/24, with headquarters at Rua Dr. Blumenau, Encano Baixo neighborhood, 7625 in the city of Indaial/SC.
• Data Operators: We share your personal data with companies that operate on behalf of Texneo, to enable the operation and use of the platform and the availability of our services:
a) FLEXYDIGITAL TECNOLOGIA LTDA – CNPJ: 16.668.661/0001-20 – Responsible for the development and administration services of the website https://www.texneo.com and database storage solution.
b) PAGAR.ME Instituição de Pagamento Ltda - CNPJ 18.727.053/0001-74 PAGSEGURO Internet Instituição de Pagamentos S.A - CNPJ 08.561.701/0001-01 – Responsible for the online payment services of the website https://www.texneo.com.
• Websites: Texneo domain websites: https://www.texneo.com.
• User: Natural person, holder of personal data, who accesses and uses the Texneo websites.
• Profile: User account for accessing and using the website https://www.texneo.com for the purposes of processing their personal data.
3. SUPPLEMENTARY DOCUMENTS
• Law 13.709/2018 – LGPD.
• Terms of Use available at: https://www.texneo.com/br/termos-de-uso/ .
4. RESPONSIBILITIES
The privacy and security of users' personal data are of utmost importance to Texneo.
Texneo is committed to protecting the fundamental rights of freedom and privacy, relating to the processing of personal data of its users, clients, suppliers and partners, respecting the rules on personal data protection, especially Law 13.709/2018 – LGPD.
5. PROCESSING OF PERSONAL DATA
The website https://www.texneo.com collects user data for:
Registration:
• Contacting Texneo through the Contact Us channel;
• Searching for a sales representative in the user's region;
• Accessing exclusive areas;
• Applying for job openings through the Careers channel.
Access to the restricted area, exclusive to clients, representatives, and employees:
• Access to the Financial Portal;
• Access to the Texneo Training Arena;
• Downloading content about products and support material.
The website https://www.texneo.com collects user data for:
• Registration to receive content;
• Account creation and access registration;
• Choosing the payment method and making a payment.
5.1 Types of personal data processed
Personal identification data such as name, address, telephone number, email, and company are collected and processed. Payment data is only collected when purchases are finalized and will be collected according to the chosen payment method on the website https://www.texneo.com.
Data is provided by the user as they use the website's services. The requested data is necessary for specific access, and failure to provide this data may prevent the provision of the services offered.
Texneo is a B2B business and therefore, in addition to personal data, collects data from legal entities relevant to the interests of its clients.
Users are responsible for personal data of third parties that are published or shared through the website and confirm that they have authorization from the data subjects to provide the data to Texneo, when applicable.
5.2 User Rights
As a data subject, the user has the right to access any personal information we process about them and may request at any time confirmation of the processing of their personal data, access to the processed data and storage time, correction or supplementation of incomplete, incorrect or outdated data, information about the public or private organization receiving the sharing of their data, has the right to object to any marketing action, and, where possible, has the right to data portability.
The user has the right to request the erasure of their personal data or to restrict its processing, and this will be granted whenever applicable, in accordance with data protection legislation.
The user may exercise their rights as a data subject by express request, through the data subject service channel by clicking HERE.
5.3 Data retention and disposal period
At Texneo we keep data on two users only for the period necessary for the purposes specified in this Privacy Notice, such as providing services to the Texneo site and for legitimate commercial purposes.
Data may also be retained by users for compliance with legal obligations and regular exercise of rights.
In the event of a user's request, we may delete, block or anonymize your data so that it is not further identified, except if you are legally authorized or required to maintain personal data, such as in the case of a pending claim, such as payment or resale or some type of claim not resolved, for obrigações You are entitled to the regular exercise of rights, and also provide fraud prevention and user security.
5.4 The Sharing of Your Data
Texneo does not share its data without your consent, except for the purposes specified in this Policy or when there is a legal requirement.
Texneo shares its data necessary for the execution of some services in the operational nature of the site, with the operators described in the definitions of this Policy. The operators under the name of Texneo process data solely for contracted services and in accordance with our instructions, faithfully complying with this Privacy Policy, with data protection legislation and information security regulations.
5.5 Safety Measures
The privacy and security of individual users is very important to Texneo.The security program is complex with the implementation of appropriate technical and organizational measures to protect your data and guarantee confidentiality and integrity, ensuring that it is not disclosed, except in an authorized manner or with the consent of the user.
It is important for the user to protect his/her account, by creating strong information, not sharing it with anyone, limiting access through two devices and preventing automatic access.
5.6 International Transfer
When international data transfer is necessary for users, we try to provide data protection legislation in countries with guarantees for operators that maintain adequate security levels.
Texneo carries out international data transfer only for the purpose of data bank assembly, through the operator FLEXYDIGITAL TECNOLOGIA LTDA –CNPJ: 16.668.661/0001-20.
5.7 Legitimate Interest
Occasionally Texneo processes personal data of users on a legal basis of legitimate interest. In this case, a complete assessment of legitimate interests (LIA) is carried out to ensure that we weigh the rights and expectations of the user and any risks that our legitimate interests may represent to the users' own interests, guaranteeing that they are provided and appropriate.
6. NOTICE OF ALTERATIONS
In the event of alterations or news involving this Privacy Notice, it will be updated and we will use the information in accordance with the most updated privacy policy.
7. COMMUNICATION CHANNEL DO TITULAR DE DADOS PESSOAIS
Texneo treats the data of its users in accordance with this Privacy Notice and in accordance with the data protection legislation, especially Law 13,709/2018 – LGPD.
PRIVACY NOTICE
Date: 06/18/2024 13:02:37
1. PURPOSE
This Privacy Notice describes how and what data Texneo processes to enable your interaction with and use of the services available on our website https://www.texneo.com.
2. DEFINITIONS
• Data Controller: Têxtil Farbe S.A. - Texneo, a private legal entity, registered with CNPJ under number 81.303.463.0001/24, with headquarters at Rua Dr. Blumenau, Encano Baixo neighborhood, 7625 in the city of Indaial/SC.
• Data Operators: We share your personal data with companies that operate on behalf of Texneo, to enable the operation and use of the platform and the availability of our services:
a) FLEXYDIGITAL TECNOLOGIA LTDA – CNPJ: 16.668.661/0001-20 – Responsible for the development and administration services of the website https://www.texneo.com and database storage solution.
b) PAGAR.ME Instituição de Pagamento Ltda - CNPJ 18.727.053/0001-74 PAGSEGURO Internet Instituição de Pagamentos S.A - CNPJ 08.561.701/0001-01 – Responsible for the online payment services of the website https://www.texneo.com.
• Websites: Texneo domain websites: https://www.texneo.com.
• User: Natural person, holder of personal data, who accesses and uses the Texneo websites.
• Profile: User account for accessing and using the website https://www.texneo.com for the purposes of processing their personal data.
3. SUPPLEMENTARY DOCUMENTS
• Law 13.709/2018 – LGPD.
• Terms of Use available at: https://www.texneo.com/br/termos-de-uso/ .
4. RESPONSIBILITIES
The privacy and security of users' personal data are of utmost importance to Texneo.
Texneo is committed to protecting the fundamental rights of freedom and privacy, relating to the processing of personal data of its users, clients, suppliers and partners, respecting the rules on personal data protection, especially Law 13.709/2018 – LGPD.
5. PROCESSING OF PERSONAL DATA
The website https://www.texneo.com collects user data for:
Registration:
• Contacting Texneo through the Contact Us channel;
• Searching for a sales representative in the user's region;
• Accessing exclusive areas;
• Applying for job openings through the Careers channel.
Access to the restricted area, exclusive to clients, representatives, and employees:
• Access to the Financial Portal;
• Access to the Texneo Training Arena;
• Downloading content about products and support material.
The website https://www.texneo.com collects user data for:
• Registration to receive content;
• Account creation and access registration;
• Choosing the payment method and making a payment.
5.1 Types of personal data processed
Personal identification data such as name, address, telephone number, email, and company are collected and processed. Payment data is only collected when purchases are finalized and will be collected according to the chosen payment method on the website https://www.texneo.com.
Data is provided by the user as they use the website's services. The requested data is necessary for specific access, and failure to provide this data may prevent the provision of the services offered.
Texneo is a B2B business and therefore, in addition to personal data, collects data from legal entities relevant to the interests of its clients.
Users are responsible for personal data of third parties that are published or shared through the website and confirm that they have authorization from the data subjects to provide the data to Texneo, when applicable.
5.2 User Rights
As a data subject, the user has the right to access any personal information we process about them and may request at any time confirmation of the processing of their personal data, access to the processed data and storage time, correction or supplementation of incomplete, incorrect or outdated data, information about the public or private organization receiving the sharing of their data, has the right to object to any marketing action, and, where possible, has the right to data portability.
The user has the right to request the erasure of their personal data or to restrict its processing, and this will be granted whenever applicable, in accordance with data protection legislation.
The user may exercise their rights as a data subject by express request, through the data subject service channel by clicking HERE.
5.3 Data retention and disposal period
At Texneo we keep data on two users only for the period necessary for the purposes specified in this Privacy Notice, such as providing services to the Texneo site and for legitimate commercial purposes.
Data may also be retained by users for compliance with legal obligations and regular exercise of rights.
In the event of a user's request, we may delete, block or anonymize your data so that it is not further identified, except if you are legally authorized or required to maintain personal data, such as in the case of a pending claim, such as payment or resale or some type of claim not resolved, for obrigações You are entitled to the regular exercise of rights, and also provide fraud prevention and user security.
5.4 The Sharing of Your Data
Texneo does not share its data without your consent, except for the purposes specified in this Policy or when there is a legal requirement.
Texneo shares its data necessary for the execution of some services in the operational nature of the site, with the operators described in the definitions of this Policy. The operators under the name of Texneo process data solely for contracted services and in accordance with our instructions, faithfully complying with this Privacy Policy, with data protection legislation and information security regulations.
5.5 Safety Measures
The privacy and security of individual users is very important to Texneo.The security program is complex with the implementation of appropriate technical and organizational measures to protect your data and guarantee confidentiality and integrity, ensuring that it is not disclosed, except in an authorized manner or with the consent of the user.
It is important for the user to protect his/her account, by creating strong information, not sharing it with anyone, limiting access through two devices and preventing automatic access.
5.6 International Transfer
When international data transfer is necessary for users, we try to provide data protection legislation in countries with guarantees for operators that maintain adequate security levels.
Texneo carries out international data transfer only for the purpose of data bank assembly, through the operator FLEXYDIGITAL TECNOLOGIA LTDA –CNPJ: 16.668.661/0001-20.
5.7 Legitimate Interest
Occasionally Texneo processes personal data of users on a legal basis of legitimate interest. In this case, a complete assessment of legitimate interests (LIA) is carried out to ensure that we weigh the rights and expectations of the user and any risks that our legitimate interests may represent to the users' own interests, guaranteeing that they are provided and appropriate.
6. NOTICE OF ALTERATIONS
In the event of alterations or news involving this Privacy Notice, it will be updated and we will use the information in accordance with the most updated privacy policy.
7. COMMUNICATION CHANNEL DO TITULAR DE DADOS PESSOAIS
Texneo treats the data of its users in accordance with this Privacy Notice and in accordance with the data protection legislation, especially Law 13,709/2018 – LGPD.
To access the Data Manager's Contact, click here
You can configure your cookie preference by clicking here.
To request the removal of your personal data, access the data removal request page.